We recently moved into our new home that contained only a basic marble surround for the fireplace. I reached out to several places to assist us in picking a tasteful mantle and enclosure. My husband and I were so happy by the response we received from NYC fireplaces. At the onset, the receptionist/administrative staff was warm and friendly. The response for a call back exceeded our expectations. Vinny came to our home and provided us with wonderful ideas and selections. We even shared an espresso!! The installers were equally meticulous and courteous. We are beyond thrilled that we have our beautiful fireplace surround and mantel for the holidays. We have received many compliments and wholeheartedly recommend this company. Thank you for adding to our decor!!