The team at NYC Fireplaces is a pleasure to deal with. You are provided with excellent customer service and a staff that is very knowledgeable about their products. We purchased two units and have been very satisfied. Getting a service appointment is never an issue and the service technicians are reliable and professional. I highly recommend using NYC Fireplaces. Michelle Farkas, Garden City, NY

Excellent customer service, the two young men arrived early and assembled the oven and put it in place. They were very respectful and did and excellent job assembling the cart. Nice to do business with a smaller family run business that values their customers and goes the extra mile to make sure everything goes smoothly… Highly recommended!

We just wanted to thank you (Luca & Sal) and everyone that we worked with at NYC Fireplaces & Outdoor Kitchen. It was a pleasure doing business with you guys. We are so pleased with the final results of our fireplace and can’t wait to start using it and enjoying it for years to come. Such an easy process from start to finish. Thank you again.

Me and my husband always wanted a fireplace in our new home so we went to NYC fireplace. They did an amazing job guiding us and designing the perfect fireplace for our home. Even though we live on Long Island in Nassau county they came and did all the work within 2 days and they were extremely professional. We have recommended them multiple times to many family and friends and they will not disappoint. If you are looking for great quality and professionalism call Sal. Thank you for making our house more of a home of our own.

I was very pleased with NYC Fireplaces. The quality of their work was excellent and the service from everyone on the team (Luca, Vinny, Raffa) was great. We love our G31 log set and Carolina doors. I would recommend NYC Fireplaces.

After looking at other outdoor kitchen specialty companies I was fortunate enough to find Sal and team online. With an incredible 5 Star Google review I was hopeful. I was blown away when I called an the owner actually picked up the phone after hours and spent time with me and invited me to visit the showroom. “Amazing Service” is still not a strong enough saying to describe this incredible family run business. Sal truly understands the importance of providing you with an experience that makes you glad you took the time to call them. The knowledge of the staff from the person who answers the phone to delivery and installation was outstanding. They guided me to a purchase of a grill that has the flexibility to build upon when we decide to build our outdoor kitchen. Sal and team pointed out differences with Grills in there beautiful showroom never pushing one grill over another rather guiding me to the right decision. They delivered and installed the grill in record time. I can’t recommend them enough.