Very helpful store! A few years ago, I bought a grill at this store and the manager was very nice and accommodating with my specific delivery needs. Then they recently repaired one of our fireplaces and I can’t say enough great things about the guys who came to our house. They found the parts that weren’t working, replaced them and fully cleaned the fireplace. It works and looks like new! And they made sure the area in front of the fireplace and surrounding work area was clean too. I’d recommend this store to anyone looking for a fireplace or grill in NYC.

I am a developer and this is my first time using NYC fireplaces, the guys are true professionals with very good service. They installed a gas fireplace in a high end Park Slope town house. Luca and his team are professionals, responsive and flexible. They worked well with my GC coordinating and working hand in hand in the different stages of construction to complete the job.

We recently moved into our new home that contained only a basic marble surround for the fireplace. I reached out to several places to assist us in picking a tasteful mantle and enclosure. My husband and I were so happy by the response we received from NYC fireplaces. At the onset, the receptionist/administrative staff was warm and friendly. The response for a call back exceeded our expectations. Vinny came to our home and provided us with wonderful ideas and selections. We even shared an espresso!! The installers were equally meticulous and courteous. We are beyond thrilled that we have our beautiful fireplace surround and mantel for the holidays. We have received many compliments and wholeheartedly recommend this company. Thank you for adding to our decor!!

Vinny was excellent! He was always available to answer any questions or concerns we had. His first main concern was making sure safety came first. His service was very professional and caring. He helped us pick out a beautiful fireplace. The delivery and installation was on time. The fireplace looks better than we imagined. I would definitely refer NYC fireplaces to others.

If we could give NYC Fireplace 10 stars we would! Sal and Luca helped in selecting a 100 ft linear electric fireplace as well as helping us select an insert and door for our gas fireplace. Everyone at NYC Fireplace was a pleasure to work with. They are friendly, professional and very knowledgeable. Great customer service and great follow-up. We highly recommend them. you will not be disappointed!!!

Me and my husband always wanted a fireplace in our new home so we went to NYC fireplace. They did an amazing job guiding us and designing the perfect fireplace for our home. Even though we live on Long Island in Nassau county they came and did all the work within 2 days and they were extremely professional. We have recommended them multiple times to many family and friends and they will not disappoint. If you are looking for great quality and professionalism call Sal. Thank you for making our house more of a home of our own.